Popups that won't close, a hijacked browser, or a fake antivirus warning demanding payment? Stop entering passwords and call us. We clean the machine properly instead of hiding the symptoms.
Most Kingwood callers describe one of a short list of symptoms. Any of these is worth a free phone triage:
Phone triage first, then containment, diagnosis, cleanup and a short prevention plan. We check whether credentials were exposed rather than just deleting the infection, because a cleaned computer with a stolen password is still a problem.
We can set up password and account hardening, verified backups, and a residential or small-business care plan so the same thing does not happen next month.
A battle-tested 5-step methodology that gets your business back online — fast, clean, and fortified.
Isolate infected systems, cut ransomware's lateral movement, and prevent further encryption of your data.
Identify the ransomware variant, remove all malicious code, and document the attack vector for your records.
Recover your files from clean, verified backups — no ransom payment needed. We validate data integrity at every step.
Rebuild affected systems with enhanced security configurations, patched vulnerabilities, and updated defenses.
Comprehensive security assessment, detailed forensic report, and a custom prevention plan to stop future attacks.
Straight answers before you spend a dollar. If your case needs someone else, we say so and help you escalate.
Operating disclosure: Virus Pros is the malware and ransomware specialty service of Atascocita IT Services, the local IT brand serving Kingwood, Atascocita, Humble and the wider Northeast Houston territory. Work is delivered by the same local technicians under that company.
Local experts who know your community. On-site response available throughout the greater Northeast Houston area.
We respond in minutes. Free initial assessment.