If you called the number in the popup, let someone remote into your PC, or paid by gift card or bank transfer — you are not the first and it is fixable. Act in the right order and act today.
Remote-access tools, hidden accounts, forwarding rules in your email, saved passwords copied out of your browser, or genuine malware installed while they had control. A simple antivirus scan will not find most of it.
We remove remote-access software, review what was accessed, check your email for hidden forwarding and app passwords, and rebuild your account security from a known-good state.
That part goes through your bank, card issuer and law enforcement — we cannot reverse a payment. We can give you a clear written summary of what happened, which banks and reporting bodies usually ask for.
A battle-tested 5-step methodology that gets your business back online — fast, clean, and fortified.
Isolate infected systems, cut ransomware's lateral movement, and prevent further encryption of your data.
Identify the ransomware variant, remove all malicious code, and document the attack vector for your records.
Recover your files from clean, verified backups — no ransom payment needed. We validate data integrity at every step.
Rebuild affected systems with enhanced security configurations, patched vulnerabilities, and updated defenses.
Comprehensive security assessment, detailed forensic report, and a custom prevention plan to stop future attacks.
Straight answers before you spend a dollar. If your case needs someone else, we say so and help you escalate.
Operating disclosure: Virus Pros is the malware and ransomware specialty service of Atascocita IT Services, the local IT brand serving Kingwood, Atascocita, Humble and the wider Northeast Houston territory. Work is delivered by the same local technicians under that company.
Local experts who know your community. On-site response available throughout the greater Northeast Houston area.
We respond in minutes. Free initial assessment.